Platform Features
Built for hosting providers, not everyone
Every feature in Hostinvo is designed specifically for the hosting automation use case — billing, provisioning, domains, and client management.
cPanel · Plesk
Native provisioning drivers
EN · AR
Two languages, full RTL
ZATCA
E-invoicing, phase 1 and 2
100%
Self-hosted, your data on your server
Full capability overview
Hostinvo ships with a complete stack for running a hosting business.
Multi-tenant Architecture
- Database-level tenant_id isolation
- Global TenantScope on all models
- Per-tenant middleware and access policies
- Tenant-scoped sessions
Billing & Payments
- Automated recurring invoices
- Stripe & PayPal integration
- Webhook processing with signature verification
- Late fee automation and dunning
Provisioning Automation
- cPanel/WHM and Plesk drivers
- 4-tier Redis queues
- Auto-retry with exponential backoff
- Real-time provisioning logs
Domain Management
- Domain registration and renewal
- Contact data management
- DNS record integration
- Domain order automation
Client Support
- Support ticket creation
- Staff assignment and reply threading
- Ticket status automation
- Full conversation history
Security
- Stored-XSS protections
- Rate limiting on all routes
- Webhook allowlisting
- CSRF verification and token safety
Localization & RTL
- Full English and Arabic support
- Automatic RTL/LTR switching
- Locale-based routing
- Complete UI translation
Monitoring & Operations
- Health endpoints (/health and sub-checks)
- Prometheus metrics endpoint
- Automated alert webhooks
- Production Docker topology
An assistant that works inside your hosting business
Hostinvo AI lives in the dashboard and the client portal: it drafts, triages, translates and summarises where the work already happens, in English and Arabic.
Support that answers faster
Suggested and automatic ticket replies, ticket triage and summaries, and knowledge-base articles written from solved tickets.
Copy for your store
Store pages, plan and service descriptions, announcements, email templates and search-engine text, written in your brand's voice.
Both languages, always
Translate any text and fill in the missing language, so your Arabic and English content stays complete.
Eyes on the business
A weekly digest, notes on workspace events, a server capacity advisor and a plan generator that reads your server.
Your choice of provider
Use the built-in Hostinvo AI with the requests your plan includes, or connect your own OpenAI, Claude, Gemini, Groq or Ollama key. Your data stays on your server either way.
Included with every paid plan
Every licence plan includes a monthly number of Hostinvo AI requests, shown on its pricing card. Need more? Credit packs are a click away in My Licenses.
See plans and included AI requestsReady to modernise your hosting business?
Start with a free evaluation license, then move to the paid self-hosted plan that fits your provider operation.